gopekPrivacy Policy

This page describes what we collect when you use gopek and how we keep that data protected. We at gopek handle your personal information—email, identity documents, payment details, and account activity—according to standard data protection practices. We do not sell your data to third parties. We use it to verify your account, process your deposits and withdrawals, and operate our platform securely.

Our privacy approach is straightforward: we collect only what we need, we store it securely, and we give you control over your account. If you have questions about how we handle your data, this policy explains our practices in plain language.

What Data We Collect on gopek

We collect data in several categories. First, account setup data: your email address, phone number, and login credentials. Second, identity verification data: your full name, government ID number (KTP or passport), date of birth, and proof of address. Third, payment data: your selected payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank account details), transaction history, and deposit/withdrawal records. Fourth, activity data: your game history, session logs, and IP address.

We collect this data only to operate gopek. We do not ask for unnecessary personal information. We do not collect your biometric data, browsing history outside gopek, or any data unrelated to your account and gameplay. If we need additional data, we ask for it explicitly and explain why.

How We Use Your Data

We use your account setup data to create and manage your gopek account. We use your identity verification data to comply with anti-fraud and anti-money-laundering regulations. We use your payment data to process deposits via mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, and local payment, and to process your withdrawals. We use your activity data to detect fraud, resolve disputes, and improve our platform.

We do not use your data for marketing without your explicit consent. We do not sell your data to advertisers, data brokers, or any third party. We do not share your full payment details with game providers or other services unless necessary to process your transaction.

Third-Party Processors and Data Location

Our servers may sit outside your jurisdiction. We use standard encryption and access controls to protect your data in transit and at rest. We work with third-party payment processors to handle online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet transactions. These processors have their own privacy policies; we require them to meet our data protection standards before we share your data with them.

We do not use third-party analytics services that track your activity across the web. We use only gopek-internal analytics to understand platform usage and detect fraud. If we add a third-party service in the future, we will update this policy and ask for your consent if required by law.

Your Rights on gopek

You have the right to access your gopek account data anytime via your dashboard. You can view your account information, transaction history, and game logs. You have the right to request corrections if your account data is inaccurate. You have the right to request deletion of your account and associated data, subject to legal retention requirements.

If you believe your data has been mishandled, contact our support team. We will investigate and respond within a reasonable time. We do not restrict your rights based on your location, though the specifics of your rights may vary by jurisdiction.

We collect your data to operate gopek securely and comply with law. We do not sell it, and we keep it encrypted.

Cookies and Tracking

We use cookies to manage your login session and remember your preferences (language, game filters, etc.). These are functional cookies necessary to operate gopek. We do not use cookies to track you across other websites. We do not use third-party cookies for advertising or profiling.

You can disable cookies in your browser settings, but this may prevent gopek from functioning properly. We do not require you to accept non-functional cookies to use our platform.

Data Security on gopek

We protect your gopek data using industry-standard encryption (SSL/TLS for data in transit, AES-256 for data at rest). We restrict access to your data to gopek staff who need it to operate the platform. We conduct regular security audits and penetration tests. We do not claim "unhackable" security—no system is absolute—but we maintain robust protections and respond quickly to any breach.

Your gopek login credentials are your responsibility. Never share your password. If you suspect unauthorized access, change your password immediately and contact our support team. We will secure your account and investigate.

Data and Jurisdiction

Our servers may be located outside Indonesia. This means your data may be stored or processed in another country. However, we apply the same privacy protections regardless of server location. We comply with Indonesian data protection standards and international best practices. If local law requires data residency within Indonesia, we implement solutions to meet that requirement while maintaining security.

We serve players in Jakarta, Surabaya, Bandung, Medan, Semarang, and other supported jurisdictions. Regardless of your location, your privacy rights are the same: you can access, correct, and request deletion of your gopek data.

Contact gopek About Privacy

If you have questions about our privacy practices, contact our support team via chat or email. We can explain how we handle specific data categories or clarify any part of this policy. If you have a data protection complaint, we have an internal process to investigate. If you're unsatisfied with our response, you may escalate to your local data protection authority if one exists in your jurisdiction.

Policy Updates and Effective Date

We update this privacy policy from time to time as our practices evolve or as law changes. We will notify you of material changes via email or banner on gopek. Continued use of gopek after a policy update constitutes acceptance of the new terms.

Our commitment is clear: we collect your data to operate gopek securely, we protect it with standard encryption and access controls, and we do not sell it. We give you control over your account information and respond to your requests promptly. If you have further questions about how we handle your privacy on gopek, contact our support team.